RevvWorks Privacy Policy
Last updated: May 30, 2025
This Privacy Policy explains how RevvWorks collects, uses, and shares your personal information when you use our services, including our websites, software, and consulting engagements. It also tells you about your privacy rights and how the law protects you.
By using our Service, you agree to the collection and use of your information as described in this policy.
1. Who We Are
"RevvWorks,” “Revv.Works,” We," "our," or "us" refers to RevvWorks, a project of Levi Cooperman, Mark Hyland and Oshoma Momoh, of Ontario, Canada.
2. What is Personal Data?
Personal Data is information about an individual who can be identified. It can include information you give us directly (like your name or contact details) and information collected automatically when you use our services (like website usage data). Anonymous data that cannot be linked to an individual is generally not considered personal data.
3. Information We Collect
We collect and process personal data from individuals associated with the businesses we serve, such as business owners and CEOs. The types of information we collect include:
- Contact Information: Your name, email address, and phone number, which you provide when you sign up for our services, join a waiting list, or book a meeting.
- Business-Related Information: As part of our service to help businesses improve, we collect information on strategic plans, financial data, operational processes, sales, and staffing. While this information is about the business, it may contain personal data about individuals connected to the business.
- Information from Interactions: We may collect information about how you interact with our website and services (Usage Data). This can include device information or IP address.
- Information from Third Parties: We may receive information about you from other sources if you use third-party services integrated with ours or interact with us through platforms where others provide your data.
If you provide personal data about someone else, you must confirm that you have their permission or are otherwise allowed to give us that information.
4. How We Use Your Information
We use your personal data for specific purposes:
- Providing and Improving Services: To deliver our services as described in our Terms of Service, which include helping improve business strategy, operations, and revenue. This involves using the business-related information you provide.
- Improving and Developing Our Services (including AI Model Training): To enhance the intelligence, accuracy, and capabilities of RevvWorks for the benefit of our users, we use Business-Related Information to train, test, and refine our underlying AI models, algorithms, and develop new features. When Business-Related Information is used for these general improvement and development purposes (as distinct from providing the Services directly to you), it is always done so on an aggregated and/or anonymized basis, meaning it is processed in a way that does not identify your specific business or any individuals within it to other users or the public. Our legitimate interest in this processing is to provide a continually improving and innovative service.
- Communication: To maintain contact with you, respond to your inquiries, and communicate with you about our services. This includes sending communications to individuals who opt into our waiting lists or who book meetings with us for strategy planning sessions.
- Service Operation: To manage your account, provide customer support, and improve our website and applications.
- Security and Fraud Prevention: To ensure the safety and security of our services and users, and to prevent fraudulent or illegal activities.
- Business Operations: For internal business purposes such as data analysis, usage trends, and evaluating the effectiveness of our services.
We process your personal data only as legally allowed, primarily to fulfill our contract with you, pursue legitimate business interests (including, for example, internal R&D; CRM and customer retention; audit / compliance), or with your consent.
5. How We Share Your Information
We do not sell or share your confidential customer information with third parties, except as legally required. We may share your personal data in the following situations:
- With Service Providers: We use third-party companies and individuals to help us operate and improve our services (like email, appointment booking, and payment processing). These Service Providers are required to process your data securely and only for the purposes we specify in our agreement with them.
- With Affiliates: We may share information with our affiliates, who must adhere to this Privacy Policy.
- Business Transfers: If RevvWorks is involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant parties involved in the transaction. This is subject to confidentiality agreements and applicable data protection law.
- With Your Consent: We may share your information with other third parties when you give us explicit consent to do so.
- Legal Requirements: We may disclose your personal data if required by law or in response to valid requests by public authorities.
6. International Data Transfers
While RevvWorks operates primarily in Canada and the US, your personal data may be processed in other countries by our service providers. We protect your data during these international transfers through robust safeguards, such as contracts requiring our providers to uphold strong security and privacy standards.
7. Data Retention
We will keep your personal data only for as long as necessary to fulfill the purposes for which we collected it, or as required by law. When data is no longer needed for legal or business purposes, we will delete it securely.
8. Security of Your Information
We take security seriously. While we do our best to protect your personal information, internet transmissions aren't entirely secure, and any transmission is at your own risk. Once received, we use strict security measures to keep your data safe.
9. Children's Privacy
We do not knowingly collect personal information from anyone under the age of 13. If we learn that we have inadvertently collected personal information from a person under 13, we will take steps to delete the information as soon as possible.
10. Links to Other Services
Our website and services may contain links to external sites or services that are not operated by us. We are not responsible for third-party content or privacy practices.
11. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal data. These rights may include:
- Access: The right to request a copy of the personal data we hold about you.
- Correction: The right to request that we correct any inaccurate personal information that we maintain about you.
- Deletion: The right to request the deletion of your personal data in certain circumstances. Please note that legal obligations may prevent us from deleting all data immediately.
- Opt-out of Marketing: The right to ask us to stop sending you direct marketing communications. You can usually do this through account settings or by contacting us.
- Withdraw Consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time.
- Object to Processing: The right to object to our processing of your data if based on legitimate interests.
To protect your information, we may need to verify your identity before processing your request.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant or material changes, we will notify you, for example, by email or by posting a prominent notice on our website before the changes take effect.
13. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or our handling of your personal data, please contact our privacy team.
Email: privacy@revv.works
You can also use this contact information to exercise your privacy rights.